Internet Support

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Graphic illustration of light traveling through fiber optic threads.

Support for your Albany Fiber Communications' Internet Service

Internet Service Slow?

It might be your WiFi equipment ruining your fiber Internet experience. We can maximize your speed with Managed WiFi.

Email Settings

We recommend that you use the incoming port 993 and outgoing port 465 for all devices. If you are using the Mail app on iPhone, use incoming port 993 and outgoing port 587.


  • Incoming mail server:
  • Outgoing mail server:
  • Username: Full Email Address (
  • Password: Email Password

Ports Available

  • Incoming Server (IMAP): 993
  • Incoming Server (POP): 995
  • Outgoing Server (SMTP): 465
  • Outgoing Server (SMTP): 587


  • SSL/TLS encryption must be enabled on all incoming and outgoing ports.